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Frequently Asked Questions

Kitchen

A. Floors mopped and vacuumed
B. Dishes (manual/dishwasher)
C. Sinks, faucets, and fixtures wiped
D. Oven Top wiped & exterior cleaned
E. Countertops and backsplash wiped
F. Cabinet & Furniture surfaces wiped
G. Baseboards dusted
H. Trash emptied

Bathroom

A. Shower area cleaned
B. Toilets cleaned
C. Countertops wiped
D. Sinks, faucets, and fixtures wiped
E. Mirrors cleaned
F. Floors mopped and vacuumed
G. Towels neatly hung and/or folded
H. Trash emptied

Living Room

A. Furniture and visible surfaces wiped and dusted
B. Floors mopped and vacuumed
C. Baseboards dusted
D. Trash emptied

Bedroom

A. Beds made
B. Clothes folded
C. Floors mopped and vacuumed
D. Furniture wiped
E. Baseboard Dusted
F. Trash emptied

Extras

All other Tasks should be highlighted clearly in order for us to serve you better. We are committed to making your cleaning experience as pleasant as possible

Not Included

-Exterior window cleaning
-Ac vents
-Deep stain removal
-Mold removal
-Lifting of heavy furniture/objects
-Cooking

"What's including in our cleaning"

A. At Maid Corner we aim for your comfort and satisfaction, while most people tend to be at home for their first cleaning, as this allows for any questions to be answered and specific requirements to be communicated directly to your cleaner, many repeat customers choose to either leave once the Cleaning Professional gets there or leave the key with the cleaner/security

A. After years of experience, the minimum amount of time for a thorough cleaning of a regular Dubai Apartment is 4 hours. If your house is bigger than a studio or one-bedroom please have a look at the hour system calculator under customize your booking. This is our suggestion about how many hours a cleaning service takes according to the number of rooms / bathrooms in your home

i. Vacuum
ii. Cleaning equipment such as mop & bucket, broom, dust brush & pan)
iii. Chemical Cleaning Agents (Toilet, general purpose ,glass cleaner agent, etc..)
iv. At Least 4 cloths/Sponges for the Bathrooms, Toilet Kitchen, Other surfaces, etc..

A.For the first couple of cleaning visits the maid needs time to adjust to your exact requirements and time which your place needs to be cleaning according to our standards. If the cleaner informs us that she requires more or less time than booked we will contact you for approval. The minimum booking duration is 3 hours. Please get in touch with our call center 04-5136302 for any further details.

A. We at Maid Corner aim for your continuous satisfaction, yet please allow your maid at least a couple of visits for her to get used to your exact requirements as cleaning is a subjective service. However, If you are not completely satisfied with your cleaning, simply inform the Customer Support team (contact@urbanhousekeeping.com / 04 ------) within 24 to 48 hours of your service and we will happily return to re-clean your place until you are completely satisfied.

A. You will be confirmed in our booking system, as this particular slot you choose with the date and time are allocated to you. You will receive a system generated email confirming your payment and details of the booking. A day or two before your cleaning you will receive another email reminder and a notification mail with the name of the maid which will clean your house, please rate the maid once she is done with her service

A. Once you make your first booking you will automatically receive an email with your registration details (Username and Password), alternatively you can register from the home page.
Once you have your credentials you can access your accounts, view bills, change passwords/address & contact information.
If you loose your password simply click on the forgot password link under the login tab